How to pause or cancel membership

Skipperi memberships are structured as 12-month commitments, offering flexibility and consistent access to boating adventures. While mid-term cancellations are not permitted, members can plan changes to their subscription at the end of the contract term or explore pausing options under specific circumstances.

Pausing Your Membership

Although Skipperi does not offer a formal pause option, we understand that unexpected situations can arise. If you experience an unplanned event that affects your ability to use the service (e.g., a medical issue, relocation, or similar circumstances), please contact Skipperi support to discuss your options.

We’re committed to finding the best solution for your situation and will review any requests on a case-by-case basis.

Canceling Your Membership

1. 12-Month Commitment
   • Memberships are binding for a full 12-month term. Cancellations during the active contract period are not allowed.
   • This policy ensures fair access and consistent service for all members while maintaining our fleet and infrastructure.
2. Ending Membership at Renewal
   • To cancel your membership at the end of your 12-month term, you must provide notice at least 90 days prior to the renewal date.
   • This gives us time to process your request and prevent automatic renewal for the next term.
3. How to Cancel before Renewal
   • To cancel your membership before your renewal date, contact Skipperi support via  email 90 days in advance.
   • Be sure to include your full name, membership details, and a request to end your subscription at the end of your current contract.

Things to Keep in Mind

• No Mid-Term Cancellations: Once your membership is active, you are responsible for the full 12-month term.
• Automatic Renewal: If no cancellation request is submitted, the membership will automatically renew for another year.
• Review the Membership Agreement: The contract details, including cancellation policies, are outlined when you sign up. We recommend reviewing these carefully to avoid confusion.

Need Assistance?

If you’re considering canceling your membership or have questions about your options, reach out to Skipperi support. We’re here to assist and provide guidance based on your specific situation.